Please note that we do not permit the return of the following products:
1. Special orders and products that are custom configured to your specifications.
2. Products sold “as is” or “used” or that have been installed or used after receipt.
3. Firearms, once transferred to buyer.
4. Illumination devices, electronic sights, optics and night vision equipment.
NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.
The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.
All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.
General Firearm Sales
All new firearms are shipped in the original manufacturer’s box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.
Consumer Data Privacy
The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.
The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.
Online Price & Description Errors
If an item’s description contains an error such as incorrect photo, price, accessory or description and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that Kerberos Industries LLC will be the final arbiter of discrepancies in the online catalog.
Addendum to Store Policies:
A minimum 25% restocking fee will be charged for returns and canceled orders..
NOTE: Do to the very nature, WE do not accept ANY returns on the following items:
– Open Medical Equipment
– Custom Orders / Custom Made
– Firearm Purchases after transfer
You are responsible for paying return shipping costs unless approved in writing by Kerberos Industries, LLC. Please note that this pre-paid return label will be deducted from your refund if the order involves customer error.
If the item that you receive is damaged during shipping, please contact us FIRST. Please do not return / ship back the item because our claim with the shipping carrier will be voided.
Please securely package and insure returned merchandise in a padded envelope or box. If damaged during return shipment, we will not refund or exchange.
Addendum to Store Policies on Firearms, Parts and Accessories
By completing a purchase, you hereby certify that IF you live in a state or local jurisdiction that prohibits a person from assembling or manufacturing a firearm without a license, you (1) possess the required license to manufacture firearms, or (2) are obtaining these parts solely for the repair of lawfully possessed firearms.
No product offered for sale by Kerberos Industries, LLC will be knowingly shipped or transferred to a person in any jurisdiction where it is unlawful to receive or possess such product. Example:Large Capacity Magazine (LCM)
This general policy does not apply to law enforcement agencies and other official end users, licensed assault rifle dealers, and other parties with the proper licenses upon proof of such authorizations and the presentation of proper identification.
Kerberos Industries, LLC shall have no liability to any customer due to the customer’s intentional or unintentional violation of federal, state, or local law. Neither Kerberos Industries, LLC nor any of its affiliates, licensors, partners, managers, shareholders, directors, officers, employees, or other agents shall have any liability to any user or their principals or agents for any damages, whether general, special, direct, indirect, incidental or consequential, including any lost profits or lost savings, whether or not foreseeable and whether based on contract, tort, common law, or any other theory of liability, statute, or regulations.
As a customer, purchaser, or end user of our products, you expressly acknowledge and agree that Kerberos Industries, LLC is providing access to this information in reliance on the disclaimers and limitations set forth herein, and you further acknowledge and agree that such limitations are reasonable. In no event shall Kerberos Industries, LLC liability to you exceed the actual price you paid for the product obtained from us.
Furthermore, by placing an order from Kerberos Industries, LLC, you represent that all products purchased will be used in a lawful manner, you are lawfully allowed to poses them in your state or local municipalities, you are of a legal age, and where applicable, a U.S. citizen or lawful permanent resident of the U.S., to acquire or use such products.
KERBEROS INDUSTRIES, LLC IS NOT RESPONSIBLE:
In the event of a pricing error, kerberosindustries.com may refuse or cancel orders placed for that item in accordance with our Terms and Conditions.
For the use, or inability to use, any of the products offered, or the suitability of use for any particular task, or any claims stated in our materials regarding how these products function or work
For any damage loss, cost, or damage of any kind arising from the misuse of our products or physical harm caused by our products to anyone or anything. This responsibility is entirely yours, as the buyer.
For any claims that may arise as a result of, whether whole or in part, improper or careless handling in the use of our products, unauthorized modifications, use of improper ammunition (wrong caliber, defective, hand loaded, or reloaded cartridges), abuse, neglect, corrosion, or other influences beyond our immediate and direct control.
In any manner whatsoever for injury, death, or damage to property as a result of the intentional or accidental discharge of any firearm, or from its proper function when the firearm is used for purposes for which it was not designed.
For incidental or consequential damages, such as loss of use of property, loss of earnings, or profits, or any other commercial or residential loss.
For additional information regarding state and local regulations please contact your states Attorney General.
While our goal is a 100% error-free site, we do not guarantee that any content is accurate or complete, including price information and product specifications. If we discover price errors, they will be corrected on our systems, and the corrected price will apply to your order. Kerberos Industries, LLC reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted and accepted).
Addendum to Store Policies on Shipping
Firearms: Flat Rate $25.00
Parts, Accessories, Other: Flat Rate $10.00